Shipping policy

  • Order Processing Time – All orders are processed within 1-3 business days (excluding weekends and holidays). Once processed, you will receive a confirmation email with tracking details.

  • Shipping Time – Delivery time varies based on location:

    • Standard Shipping: Estimated delivery within 5-10 business days.
    • Express Shipping: Please message us after placing the order within 2-3 hours or before the order, so we can deliver the parcel with fastest delivery mode (additionally fee may applies)
  • Shipping Charges – Shipping costs, if applicable, will be calculated at checkout. However we currently offer free shipping on orders above a certain amount, which will be mentioned on the website.

  • Order Tracking – Once shipped, you will receive a tracking link via email/SMS. You can track your order using the provided tracking number.

  • Incorrect Address – Please ensure your shipping address is correct before placing the order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • Delays & Lost Packages – While we strive for timely deliveries, unexpected delays may occur due to weather conditions, customs processing, or courier issues. In case of lost packages, contact us at dezirelooksteam@gmail.com for assistance.

    For any shipping-related inquiries, feel free to contact us at dezirelooksteam@gmail.com.

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